About Us
Earl Miller started our business in 1931 at our old location in downtown Medford. He ran the business through the 30's depression by trading and bartering for parts and services. His son, Richard Miller took over the business in 1954 and operated business till retirement in 1992. His second son, Gary Miller took over in 1993 and is still running business today. We have recently moved to a new location and shop in 2005, to better service our valuable clients. Our family is proud and grateful that we have successfully been running this business for three family generations and hope to make it a fourth.
About NAPA AutoCare
As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
- To perform high quality diagnostic and repair service at a fair price using quality Napa parts
- To employ ASE certified technicians
- To be dedicated to customer satisfaction
- To exercise reasonable care for the customers property while in our possession
- To obtain prior authorization and provide a price estimate for work performed
- To provide a system for fair settlement of customer complaints should they occur
- To maintain the highest standards of our profession
- To uphold the integrity of all members of the NAPA AutoCare Program
Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare "Peace of Mind" Warranty, providing our customers with 12-months/12,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 13,000 NAPA AutoCare locations across the country.